The cookie is used to store the user consent for the cookies in the category "Performance". This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. The cookies is used to store the user consent for the cookies in the category "Necessary". The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". The cookie is used to store the user consent for the cookies in the category "Analytics". These cookies ensure basic functionalities and security features of the website, anonymously. Necessary cookies are absolutely essential for the website to function properly. When we talk of listening skills, what is meant is the ability to listen effectively? When one listens actively, one not only comprehends the message, but is also in a position to remember and recall the same as and when required. The receiver of the messages shows regard for the speaker concentrates on what is being conveyed, motivates and prompts the speaker, shows empathy and makes it easy for the speaker to meaningfully deliver the message. In this case, the listener makes conscious efforts to listen attentively, decode the message and absorb it through a participative process. Active Listening:Īctive listening is the most desirable type of listening. Selective listening takes place when the receiver is not in a position to concentrate, or considers the speaker to be not so well informed on certain matters, or the receiver considers himself to be better informed than the communicator or such other reason which hinders active listening. The listener lets the mind wander and the message is not thoroughly processed. Under this type of listening, the receiver keeps tuning in and out.Īttention is not focused. People listen to only that which they want to listen to. Listening is done partially or selectively. Selective Listening:Īnother type of listening that is quite common is selective listening. Passive listening leads to misunderstanding on the part of the communicator who would be under the impression that the receiver has grasped the message as intended. ![]() It also occurs when the speaker fails to meet the receiver’s wavelength. It may be fatigue, ill health, disregard for the speaker or lack of interest in the subject. Passive listening takes place when the listener or receiver is constrained by various physiological and psychological factors. The message is not absorbed and the passive listener will not be in a position to remember and recall the message at a future date. Listening in this instance is insufficient. The listener is physically present but is not participating actively in the process of communication.
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